Refund policy
Last updated: 28 August 2026
GlowLab offers a 60-day satisfaction guarantee on Glow e Strength Method — Hair e Nails at Home (price $ 27 and on each upsell at the price shown on that page).
How to request a refund
- Email contact@sidegain.sbs with your Digistore24 order number.
- Or reply to your Digistore24 purchase receipt and request a refund.
Approved refunds are issued by Digistore24 to the original payment method.
EU / EEA withdrawal
Consumers in the EU/EEA have a 14-day statutory right of withdrawal for distance contracts. Because this is digital content delivered immediately, that right ends once you start the download if you requested immediate access and acknowledged this at checkout.
Chargebacks
Please contact support before opening a dispute so we can help faster. Unjustified chargebacks may be contested with the payment provider.